Customer Support Center : CV-2100 Companion PC Ethernet Interface
 

FAQs: Installation/Setup Questions & Problems
  What are the minimum system requirements to run the software?
  How do I install the CV-2100 Companion software?
  How do I download and install CV-2100 Companion updates?
  How do I connect my CV-2100 to my PC?
  Why am I am being asked to supply a Remote Host (IP) and a Remote Port the first time the software is run?
   
 
Q. What are the minimum system requirements to run the software?  
A.

The minimum system requirements for the CV-2100 Companion are:

  • Microsoft Windows 95, 98, Me, NT (SP4), 2000, and Windows XP 1
  • 256MB RAM
  • Ethernet interface
  • Screen resolution of 800 x 600 using Small Fonts
  • MDAC (Microsoft Data Access Components 2.8 or greater) – available from CV-2100 Companion Setup Utility.
  • Microsoft Jet 4.0 database engine – available from the CV-2100 Companion Setup Utility.

Windows XP is recommended. Support for Windows 95, 98, Me, and NT is limited.

 
 
 
Q. How do I install the CV-2100 Companion software?  
A.

There are two methods of installing the CV-2100 Companion Software. The recommended method of installation makes use of the CV-2100 Companion Setup Utility. The CV-2100 Companion Setup Utility automatically detects the versions of MDAC and Jet installed on your PC and allows the user to install them prior to installing the CV-2100 Companion software.

The second method requires that the user has already installed:

After these components have been installed, you may install just the CV-2100 Companion PC Ethernet Interface.

Both of these methods will install a 30-day trial version of the software. Detailed instructions on installing the CV-2100 Companion software are available in the software user's guide.

 
 
 
Q. How do I download and install CV-2100 Companion updates?  
A.

Download software update releases from our downloads page. Unzip the Setup.zip file and run the setup.exe program. This will install the software update without affecting your license status.

 
 
 
Q. How do I connect my CV-2100 to my PC?  
A. You can communicate with your CV using the CV-2100 Companion software. You may connect your PC and the CV-2100 by:
  1. directly connecting your PC to the CV-2100 without going through a local area network (LAN) . Use the OP-42275 cross cable available from Keyence.
  2. connecting both your CV-2100 and your PC to a local area network (LAN). Please consult with the systems administrator or network administrator during this process to ensure proper setup.

Before your CV-2100 can communicate over an Ethernet connection, you must configure it's Ethernet settings. To change or view the Ethernet settings from the CV-2100:

  1. select Environmental Settings from the Setup Menu
  2. select Ethernet from the Environmental Settings Menu
  3. change or view the Ethernet IP address and/or port from here
 
 
 
Q. Why am I am being asked to supply a Remote Host (IP) and a Remote Port the first time the software is run?  
A.

The first time you run the CV-2100 Companion software you will be asked to provide the Remote Host (IP) and the Remote Port of the CV-2100. These are the IP address and port number of the CV-2100, respectively.

To change or view the Ethernet settings from the CV-2100:

  1. select Environmental Settings from the Setup Menu
  2. select Ethernet from the Environmental Settings Menu
  3. change or view the Ethernet IP address and/or port from here

We highly recommend that you obtain the assistance of your company's IT department to properly configure an IP address and port number that is compatible with your local area network (LAN).

For more information on setting connecting your CV-2100 via the Ethernet, refer to your CV-2100 User's Guide.